Shipping Information

Please allow ample time for delivery. Most in-stock items are shipped within two business days after we receive your order. Items are not shipped on Saturday and Sunday as these are not business days. Shipments can come in multiple boxes and may be delivered on different days, even if part of one kit. Shipping and handling charges are based on the value of the merchandise and not the number of shipments. For all personalized products, please allow production time listed in product description, plus shipping. For additional shipping information, contact our Customer Service Department at email (csr@stumpsprom.com or call 800-227-2789).

We offer four great choices for delivery of your order.

STANDARD DELIVERY

Please allow 48 hours processing time for all in-stock orders plus production times for personalized and kit items.

• Orders placed with standard delivery are shipped via Ground transportation. They will arrive in 5 to 7 business days.

2-DAY EXPRESS

Please allow 24 hours processing time for all in-stock orders plus production time for personalized and kit items.

• Items will arrive in 3 business days. (For example, if you place your order on Wednesday, it will arrive on Monday.)
  
  

NEXT DAY DELIVERY

Please allow the stated production time for personalized and kit items.

• Orders placed by 3 p.m. Eastern Time will arrive the next business day.
• Orders placed after 3 p.m. Eastern Time will arrive in 2 business days.

All shipping times are for U.S. and U.S. Territories. If you have additional questions about shipping options or need suggestions on your best shipping method, contact our Customer Service Department (csr@stumpsprom.com or 1-800-227-2789).

Please refer to the shipping chart for the appropriate shipping charges. Please note: Freight policies and rates are subject to change without notice.

*For all shipping options, please note that we do not ship on Saturdays, Sundays or the following national holidays:

• New Year’s Day
• Memorial Day
• July 4^th
• Labor Day
• Thanksgiving Day (we do not ship the Friday after Thanksgiving)
• Christmas Day
• Christmas Eve

ORDERS TO APO/FPO MAILING ADDRESSES

Orders shipped to an APO or FPO address will ship via USPS Priority Mail. Use standard shipping charges in the chart above.

ORDERS TO U.S. TERRITORY MAILING ADDRESSES

Orders shipped to a U.S. Territory address will be charged at International Rates. Please email csr@stumpsprom.com or call 1-800-227-2789.

FOR OUR FRIENDS IN CANADA

To determine your shipping charges to Canada, please refer to the 2-Day Express shipping charges column in the chart above. (Please note that 2-day shipping does not apply to orders to Canada – the price is simply the same.) Allow 2-3 days for customs clearance plus 4-7 days for delivery.

AREAS OUTSIDE OF THE U.S.

Please email (csr@stumpsprom.com or 1-800-227-2789) for international shipping rates. All customers outside the U.S. are responsible for customs, duties and local taxes.